Privacy Policy
Last updated: June 26, 2026
Introduction
Junk Removal Woodbridge ("we," "us," or "our") operates junkremovalwoodbridge.com and provides junk removal services in Woodbridge, Virginia. This Privacy Policy explains how we collect, use and protect your information when you visit our website or request our services.
Information We Collect
Information You Provide
- Name, phone number and email address
- Pickup address or ZIP code
- Service details and item descriptions
- Photos you send by text or email for estimates
- Preferred contact method and scheduling preferences
Information Collected Automatically
Our website does not currently use third-party analytics or advertising cookies. When you visit the site, our hosting provider may record standard server logs (such as IP address, browser type, pages requested, and timestamps) for security and troubleshooting. We do not use that information to identify you unless required to investigate abuse or comply with law.
How We Use Your Information
- Respond to quote requests and schedule services
- Communicate about appointments and pricing
- Improve our website and customer service
- Comply with legal obligations
Form Submissions
Information submitted through our quote request form is stored securely on our server and used only to respond to your quote request. We do not sell your personal information.
Text and Email Photos
If you text or email photos for an estimate, those images are used only to prepare your quote and schedule service. They are not published or sold. We retain them only as long as needed for the quote or job, then delete them unless you ask us to keep them for a follow-up appointment.
Cookies
We do not use marketing or tracking cookies on this website. Our quote form may use a short-lived session cookie for spam protection and rate limiting. You can disable cookies in your browser, but the form may not work correctly if cookies are blocked.
Data Retention
Quote requests and related customer records are kept for up to two years, or longer if needed for billing, disputes, or legal requirements. After that, records are deleted or anonymized when no longer needed.
Data Sharing
We do not sell personal information. We may share information with service providers who assist in operating our website or delivering services, subject to confidentiality obligations. We may disclose information if required by law.
Your Rights
If you are a Virginia resident, you may have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to confirm whether we process your personal data, access it, request correction, request deletion, and opt out of certain processing. To exercise these rights, contact us using the information below. We will respond within the time required by applicable law. We do not sell personal information.
Security
We take reasonable measures to protect your information. No method of transmission over the Internet is completely secure.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, contact us:
Junk Removal Woodbridge
Email: info@junkremovalwoodbridge.com
Phone: (571) 477-6175